After checkout, once the order is confirmed we will send you a notification as soon as the item is shipped with tracking information.
Please typically allow 2-3 Business Days for order processing & fulfilment.
Average Shipping Times:
This is simply an estimate, but most orders arrive sooner. Some orders may take longer due to location and customs clearance.
Please note that we do not have control over shipping times or delays.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our first couriers to the local courier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has excited it's original location.
We ship from our partnered factories and suppliers from all over the world. You should expect items to arrive separately (when you order more than one item). Different factories specialise in different areas therefore this is why some items take longer than others.
ORDER CANCELLATIONS:
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via Instagram @luxe_bae
CUSTOMS
Luxe Bae is not responsible for destination country tax and/or duty charges. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.Due to high demand in our fulfilment centres, your order may possibly be delayed temporarily by up to 10 days. We apologise for any inconvenience caused by this.